A homeowner will receive an email similar to this one pictured below when they’re surveyed via email. The default subject line is “(Company Name) would appreciate your response to a very brief survey.” and it comes from the email address “Survey@guildquality.com”.
Historically GuildQuality has offered two survey options for our members, to include our “Full” process and “Email only” process. Our full survey process includes both telephone and email outreach, and is our most effective cadence to return a strong response rate.
You can export all Surveys and Contacts by selecting the Export button from either the Surveys or Contacts screens. The Contacts export contains full contact and project information, and the Surveys export contains all survey responses.
Survey Groups A survey group (formerly called a survey scenario in GuildQuality Classic) is a collection of surveys for easily assignment to new customers, and for reporting on their results as a whole. You can assign a survey group to any new customer, or any batch of imported customers.