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Help pages

Getting Started

  • Quick Tour
  • Logging into GuildQuality
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  • The Survey Process
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  • What’s different in the new GuildQuality?
  • Newest Features!

Contacts & Projects

  • Bad Contact Information – Errors & Solutions
  • Exporting Contacts
  • Handling duplicate contacts when importing

Surveys

  • Survey Status
  • Adding a new survey to an existing contact
  • SMS Surveying
  • Resending Incomplete Surveys
  • Expedited Survey Process
  • Customizing your surveys
  • Survey and Question Groups
  • Tagging Team Members
  • Team Endorsements
  • Homeowner Survey Emails
  • Responding to a Review
  • Resurveying
  • Survey Removal
  • Smart Surveys

Reports

  • Survey Satisfaction Scores
  • Exporting Surveys
  • NPS
  • Report Customization
  • Response Rate
  • Peer Comparisons
  • Custom Fields
  • Custom Reports

Users

  • Tagging Team Members
  • Add a Team Member
  • Survey Notifications

Integration

  • Data Integrations
  • Contact Import Staging
  • Salesforce
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  • Webhooks
  • Google Sheets
  • MarketSharp
  • API

Marketing

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  • Review Encouragement Program
  • Photos
  • Profile Page
  • Reviews
  • GuildQuality Map
  • Embed Codes
  • Social Sharing
  • Social Media
  • GuildQuality Crew

Billing

  • Updating Payment Information

Meet the GQ Team

  • Meet the GuildQuality Member Experience Team
  • Get Support

Our Partners

  • Collecting Google reviews with pulseM and GuildQuality
  • Best Pick Reports
When we build, let us think that we build forever. Let it not be for present delight, nor for present use alone; let it be such work as our descendants will thank us for.
John Ruskin
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