GuildQualityReports

Report Customization

Report Features

In the Reports section, we’ve created many different reporting features.  If you click on Reports at the top of your page and then click New Report, you have the ability to send customizable reports to anyone within your company;

The report can contain specific filters, date ranges, etc.

The reporting features can be viewed as the actual surveys that feed into the report, or the analytics of the selected report.

 

 

You can schedule the reports to go out monthly, weekly, or daily. All reports are completely customizable to see whatever you need to see based on filters, date ranges, etc.

 

If you need help creating a custom report, please contact your Member Success Manager!

Related Articles

Filtering by Date

GuildQualityReports •

To filter surveys and data by a particular time frame, start on the SURVEYS tab. On the right hand side of the page, click on where is shows “All Time” for the date filter; The filter contains 2 options; Date Range & Date Type Dante Range includes the following options; All time Yesterday Last; Week,

Survey Satisfaction Scores

GuildQualityReports •

The overall satisfaction score of a survey is calculated by the number of questions that a homeowner marks as “satisfied” (4 stars or 5 stars) divided by the total number of star rated questions answered. For example, if a homeowner rates 5 out of the 13 star rated questions answered as 4 stars or higher (Satisfied), then the

Team Endorsements

GuildQualityReports •

Team endorsements Tagging your team members on projects makes surveys more personal and allows the team to receive endorsements. At the end of a survey, the homeowner can endorse the team members who worked on their home.