A homeowner will receive an email similar to this one pictured below when they’re surveyed via email. The default subject line is “(Company Name) would appreciate your response to a very brief survey.” and it comes from the email address “Survey@guildquality.com”.
How and when you upload your customers is dependent upon your preference. We have recommendations based on creating the best user experience: To maintain an effective response rate, upload your customers as close to the project/job/stage completion date as possible.
Adding a survey and contact Before you can add a survey you must first add a contact. Click “Add survey” on the left side of the screen to navigate to the add contact page.
If you have completed another job or project for a homeowner you have previously surveyed through GuildQuality, you can send new surveys to the homeowner through the add project function. To do this you; Log into your account and select “contacts” in the blue navigation bar on the left hand side of the screen.