Getting Started

Start Surveying

GuildQualityGetting Started

Survey basics Each survey contains a collection of questions that we will send out to your contacts to collect detailed feedback about their experience. Once sent, we will use our thorough survey process to reach your contacts, which uses both phone and email to connect with them as quickly as possible.

The Survey Process

GuildQualityGetting Started

The best homebuilders, remodelers, and home services contractors understand and respect the influence their customers have on the long-term success of their business. With the help of social media and online review sites, a customer’s experience with your company can go viral.

Adding Contacts to Survey

GuildQualityGetting Started

How and when you upload your customers is dependent upon your preference. We have the best recommendations based on user experience: To maintain an effective response rate, upload your customers as close to the completion date as possible.

Add a Team Member

GuildQualityGetting Started

You can add members of your team to log into your account, and view and receive survey feedback in real time. Granting members of your team access to your GuildQuality account is a great way to encourage engagement with your surveying program.