Tagging your team members on projects makes surveys more personal and allows the team to receive endorsements.
At the end of a survey, the homeowner can endorse the team members who worked on their home. Homeowners can give an overall endorsement or endorse a team member for a specific skill.
After the survey has been completed, the team members who are tagged will see the results via email.
Historically GuildQuality has offered two survey options for our members, to include our “Full” process and “Email only” process. Our full survey process includes both telephone and email outreach, and is our most effective cadence to return a strong response rate.
You can export all Surveys and Contacts by selecting the Export button from either the Surveys or Contacts screens. The Contacts export contains full contact and project information, and the Surveys export contains all survey responses.
Survey Groups A survey group (formerly called a survey scenario in GuildQuality Classic) is a collection of surveys for easily assignment to new customers, and for reporting on their results as a whole. You can assign a survey group to any new customer, or any batch of imported customers.