Within your Billing panel, you’ll be able to track your monthly activity.
Your Monthly Membership Fee tells you how much your flat rate card price is and how many surveys that includes each month.
Your Survey Fee tells you how much you’ll pay if you exceed your flat rate survey credits.
Under your Current Cycle Activity monitor, you’ll be able to track if your Survey Fees will come into play.
- Surveys Initiated does not include any customers who may be in the hopper to be surveyed. It tells you how many surveys we have currently launched month to date.
- Available Survey Credits is your total number of survey credits available for the month.
- Remaining Survey Credits is a calculation of Available Survey Credits minus Surveys Initiated.
Learn more about what your Billing Plan includes.